E - Learning courses for the Hospitality Industry

Did you know?

Food and drink represents the largest manufacturing sector in the UK, employing more than 500,000 people nationally and around 45,000 people alone in the North West of England.

According to the British Hospitality Association, the hospitality industry is made up of more than 127,000 businesses and employs a workforce of 1.6 million people.

There are approximately 22,000 hotels and guest houses, plus around 16,000 bed and breakfasts, in the UK. Restaurants employ more than 500,000 full-time and part-time staff.
 
To ensure high standards in food and drink establishments, training of staff is a fundamental and essential factor. 
 
Our range of new E-learning courses have been developed to make basis training easy, flexible and interesting. Our new range of online courses cover the following
 
Licensing Law

• National Certificate for Personal Licence Holders
•  Award for Responsible Retailing
• Award in Under Age Sales Prevention (AUASP)
• Scottish Award for Licensed Premises Staff (SALPS)
• Drugs Awareness course

Health & Safety

• Fire Marshall
• Manual Handling
• Health & Safety Level 2
• Food & Safety
• Food Safety (Level 2) Catering

To find out more visit the e-learning page on our main website
http://www.personallicencetraining.co.uk/NCPLH_E=_Learning.htm

Should staff training for the sale of alcohol be compulsory?

Today's Big Question ????

In England and Wales, should staff training for the sale of alcohol be compulsory ? In Scotland under the 2005 licensing Act it more or less is! The law in Scotland states anyone working part time, full time
paid or un-paid, behind a bar or retail sales counter must have a minimal of two hours training on the 16 criteria under the Licensing Act (2005) Scotland.

In Australia and in most US states responsible alcohol training for staff is compulsory!

Local Councils are set to review their statements of licensing policy in January 2011. I wonder how many will add conditions about staff training? Will this help reduce un-authorised sales to individuals under the age of 18?

What do you think????? comments please

APLH personal licence holder re-named from NCPLH

NCPLH qualification to be re-named

July 29th, 2010

From the 1st August 2010, the NCPLH licensing qualification will be renamed the Level 2 Award for Personal Licence Holders (APLH). The change comes as a result of a strategy to simplify qualifications in a new framework.

The APLH will continue to be delivered as a one-day training course with a 40 question multiple-choice exam at the end of the days training..

Changes to policy designed to simplify qualifications resulted in the creation of 'OFQUAL' as the qualifications regulator, and a new Qualifications and Credit Framework (QCF) to replace National Database of Accredited Qualifications.

Once again personal licence training tries to stay ahead of the competition; we are currently developing a new series of websites and blogs to provide delegates up-dated information on the new (APLH) Personal Licence Holders Level 2 Award.

We also understand that some of the multiple choice questions from awarding bodies such as EDI have been up-dated and the terminology of the questions have been simplified. This should help candidate who struggle with English.

Personal licence training in conjunction with it’s training partners and associates will continue to offer over 100 courses for the new APLH licensing qualification throughout England & Wales. The licensing qualification for Scotland will remain unchanged.

Our APLH personal licence holders course book and training course content is also set to be updated. To help avoid unauthorised sales to minors we have expanded our course contents to include identifying fake identification, how fake i.d cards are obtained and adopting a challenge 25 policy or challenge 21Policy - Which is better for the high street retailer?

We look forward to training more personal licence holder over the coming twelve months.

more info on our main website http://www.personallicencetraining.co.uk/

Dean Carr
Senior Licensing Consultant

Personal Licence Training Limited

Two Strike Rule

From December 2009

Yellow card for two Leicester city retailers, Personal licence training attended two hearings this week as Police and Trading Standards crack down on underage sales in the city. PLT was instructed to provide training and licence advice to both retailers. Both city retailers had to agree to new conditions being imposed on their licence. One more failed test purchase could mean the loss of their alcohol license’s, as Leicester operate a two strike rule- meaning two failed test purchases and you could face revocation of your licence.

more inf on staff training can be found on our website
http://www.personallicencetraining.co.uk/
and in Scotland please visit
http://personallicencescotland.com/

Blackpool website up and rolling

Posted January 2010

Happy new year to all our customers, old and new. January proved an early start for our licensing department with two new premises licence applications being granted in the first week of the New Year, Mr A's Restaurant in Plumstead London and North Bound Service Station in Northants. The company also launched it's new web site for Lancashire & Blackpool and hope to expand it's operations in the North West of England. We are also working with CPL Training to develop and deliver a new range of E-Learning products for the hospitality industry; these should be going live in March 2010 and will be added to all of our websites. We will also be offering courses and training for Designated Premises Supervisors (DPS) during 2010 and also under development is NCPLH training courses in Punjabi, Hindi and Gujarati. For personal licence courses (NCPLH) in Lancashire check out http://www.personallicenceblackpool.co.uk/

Personal Licence Training Limited and CPL Training Limited Join Forces!

From April 2010

Personal Licence Training Limited and CPL Training Limited Join Forces!

The Midlands and North London’s leading NCPLH training provider have joined forces with CPL Training Ltd. CPL Training are the North’s leading training provider in hospitality qualifications. Managing Director of Personal Licence Training Limited (Stephen Carr) said “Our mission is simple to become the dominate force in providing quality NCPLH licensing qualifications throughout the United Kingdom”.

Personal Licence Training Limited are set to invest a further £250,000 in their I.T Department to help develop more on line traffic to their existing websites, and to develop further websites with interactive e-learning courses on line for their existing and new clients. Daniel Davis the Managing Director of CPL Training has already invested £500.000 in developing a new range of hospitality based on line training products for the industry. Dean Carr (Marketing and I.T Director) said “we are currently on a recruitment drive to recruit more training providers and business introducers from all communities. We will also be looking to expand our network of professional invigilators throughout every major town and city in the United Kingdom. A recognised professional Invigilator in every major town and city will make licensing qualifications a simple task for our joint clients. Our business clients will be able to study at home or work using ether interactive on line courses or if they prefer PDF workbooks!”